{"id":30879,"date":"2022-04-18T03:30:48","date_gmt":"2022-04-18T07:30:48","guid":{"rendered":"http:\/\/getibogaine.com\/?page_id=13"},"modified":"2026-03-06T10:49:39","modified_gmt":"2026-03-06T15:49:39","slug":"politique-de-remboursement-et-de-retours","status":"publish","type":"page","link":"https:\/\/getibogaine.com\/fr\/politique-de-remboursement-et-de-retours\/","title":{"rendered":"Politique de remboursement et de retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30879\" class=\"elementor elementor-30879 elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-770c53e e-flex e-con-boxed e-con e-parent\" data-id=\"770c53e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5508011 e-con-full e-flex e-con e-child\" data-id=\"5508011\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f1a02 elementor-widget elementor-widget-spacer\" data-id=\"37f1a02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f997c13 elementor-widget elementor-widget-heading\" data-id=\"f997c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Annulation et retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80d7889 elementor-widget elementor-widget-heading\" data-id=\"80d7889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous trouverez ci-dessous notre politique d\u2019annulation et de retour pour nos produits \u00e0 base d\u2019iboga\u00efne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43435b4 e-flex e-con-boxed e-con e-parent\" data-id=\"43435b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8c89456 e-con-full e-flex e-con e-child\" data-id=\"8c89456\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84e8aa9 elementor-widget elementor-widget-heading\" data-id=\"84e8aa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Annulation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a23224 elementor-widget elementor-widget-text-editor\" data-id=\"2a23224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une fois le paiement trait\u00e9, les commandes ne peuvent pas \u00eatre annul\u00e9es, mais elles peuvent \u00eatre modifi\u00e9es sur demande. Si vous n\u2019\u00eates pas satisfait(e) de votre achat, nous nous engageons \u00e0 vous aider. Notre \u00e9quipe s\u2019efforce de fournir des produits exacts et de la plus haute qualit\u00e9 \u00e0 chaque exp\u00e9dition.<\/p>\n<p>Dans le rare cas o\u00f9 vous recevriez un article incorrect, d\u00e9fectueux ou de qualit\u00e9 inf\u00e9rieure, veuillez nous contacter rapidement \u00e0 <em><span style=\"text-decoration: underline;\"><a href=\"mailto:in**@*********ne.com\" data-original-string=\"ob\/C4DE+CbHqZwtDsg7OKA==bd0v6h2q9VfTSIjWdOhthX2mXRCruJ3aGBWEbrTQ9GUWgw=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" target=\"_blank\" rel=\"noopener\" data-wplink-edit=\"true\"><span \n                data-original-string='oKZBOK5Oox8NFXaAGBs9XA==bd0gYIUNV6oVYSnXFn4K4IOJQMVkSrEDoIAdxtdFAytB1g='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*********<\/span>ne.com<\/span><\/a><\/span><\/em> afin d\u2019obtenir une r\u00e9solution rapide.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b2f0e4 elementor-widget elementor-widget-heading\" data-id=\"8b2f0e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retours<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aac6fd elementor-widget elementor-widget-text-editor\" data-id=\"4aac6fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas d\u2019erreur, vous devez nous en informer dans les 48 heures suivant la r\u00e9ception de l\u2019envoi pour \u00eatre \u00e9ligible \u00e0 un retour. L\u2019article doit \u00eatre inutilis\u00e9 et dans son \u00e9tat et son emballage d\u2019origine. Une preuve d\u2019achat est exig\u00e9e pour tous les retours. Pour les probl\u00e8mes li\u00e9s \u00e0 la qualit\u00e9 du produit, des \u00e9l\u00e9ments de preuve d\u00e9montrant la qualit\u00e9 inf\u00e9rieure de l\u2019article sont n\u00e9cessaires.<\/p>\n<p>Pour toute question ou incertitude, n\u2019h\u00e9sitez pas \u00e0 nous contacter par e-mail \u00e0 <a href=\"mailto:in**@*********ne.com\" data-original-string=\"2fH8NWNxTnE+B1RMTn81vA==bd02mAxUbiav4+eMJ31CZ43qMyNoKUG2XWB0PixTa2LdzI=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><em><span \n                data-original-string='vxARei\/nKPYrRS6wm0cNnQ==bd0Pe0tOwQ+IQM+qxeoNHPVYo7w+\/SP5GJUFhHtsMWo7QM='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*********<\/span>ne.com<\/span><\/em><\/span><\/a>.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2a9dd elementor-widget elementor-widget-spacer\" data-id=\"2a2a9dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Annulation et retour Vous trouverez ci-dessous notre politique d\u2019annulation et de retour pour nos produits \u00e0 base d\u2019iboga\u00efne Annulation Une [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":30862,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-30879","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/pages\/30879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/comments?post=30879"}],"version-history":[{"count":4,"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/pages\/30879\/revisions"}],"predecessor-version":[{"id":34202,"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/pages\/30879\/revisions\/34202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/media\/30862"}],"wp:attachment":[{"href":"https:\/\/getibogaine.com\/fr\/wp-json\/wp\/v2\/media?parent=30879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}